Common Area Operations
Cleaning, waste coordination, grounds care, security oversight and building presentation managed through consistent, scheduled delivery.
What we do
Services built for real strata schemes.
From platform-led self-management to full licensed agency — BAYS structures every service so the committee knows exactly what they're getting and what it costs.
Building & Facilities Management
The foundation of a well-run scheme.
Core operational support covering the physical building, common areas and ongoing maintenance — delivered through scheduled service and documented communication.
Maintenance & Contractor Coordination
Planned preventative maintenance, reactive works management, contractor supervision and compliance documentation — all tracked and reported.
Building Register & Defect Visibility
Defect recording, inspection reporting, and a live building register so the committee always knows the current state of common property.
Platform Services — Tiers 1–3
Self-management, properly supported.
Our Software Platform as a Service (SPaaS) gives owners corporations the tools to self-manage with confidence — levy administration, committee dashboards, compliance visibility and document storage.
Tier 1
Platform Core
Levy administration, owner portal, compliance calendar and document storage. The committee retains full control with digital tools that keep everything visible.
Tier 2 · Most Popular
Platform + Admin Support
Everything in Tier 1 plus back-office administration assistance — correspondence, meeting coordination, minutes preparation and levy arrears follow-up.
Tier 3
Platform + Full Operations
Comprehensive operational support across administration and building management — with the committee retaining governance authority without the day-to-day workload.
Tier 4 — Full Agency
Licensed strata agency management.
For schemes that require full licensed strata managing agent support. Tier 4 is activated by an AGM resolution under the Strata Schemes Management Act 2015 (NSW), formally appointing BAYS as the strata managing agent under the Property and Stock Agents Act 2002.
- Full licensed agency appointment
- AGM and EGM preparation and facilitation
- Levy administration and legal recovery
- Capital works fund planning and reporting
- NCAT representation support
- By-law advice and enforcement
- Insurance management coordination
- Full financial reporting and reconciliation
Important to know
Tier 4 requires a formal AGM resolution.
Under the Strata Schemes Management Act 2015 (NSW), appointment of a licensed strata managing agent must be authorised by ordinary resolution at a general meeting. BAYS can assist your committee in preparing the motion, providing the required disclosure documents and structuring the agency agreement for presentation to owners.